CALL US : 760-348-8941

Shipping & Returns

Molly Beauty Supply offers standard USPS 4 to 5 days Priority shipping within the United States. We ship international also using USPS 7 to 14 days with international shipping cost of $ 39,  Priority shipping depending on the country with additional shipping fees. Once a package is shipped out to the address submitted to us at the time of the order, both local and international, will not be subject to changes.

RETURN POLICY:   CUSTOMERS ARE RESPONSIBLE FOR THEIR CHOICE OF PRODUCTS & COLORS.

RETURNING A PRODUCT WILL BE AFTER SENDING US EMAIL TO DISCUSS REASONS.  PRODUCTS MUST BE IN ORIGINAL FACTORY CONDITION WITH THE TAGS.   WE CHARGE RESTOCKING FEE OF 20%.  CUSTOMER  IS RESPONSIBLE FOR ADDITIONAL SHIPPING COST FOR ANOTHER PRODUCT EXCHANGE ***ALL RETURNED WIGS ARE DISPOSED INTO THE TRASH AS A HEALTH DEPARTMENT SAFETY FOR ALL OUR CUSTOMERS.

RETURNS / EXCHANGE SHIPPING CHARGES ARE THE CUSTOMERS RESPONSIBILITY. 

THIS 20% RESTOCKING COST AND ADDITIONAL SHIPPING COST TO SHIP OUT ANOTHER PRODUCT FOR EXCHANGES OR REFUND  MUST BE SENT TO US PRIOR TO EXCHANGE.    SHIPPING AND HANDLING FEES ARE NOT REFUNDABLE.

WE WILL NOT BE HELD RESPONSIBLE FOR ANY ITEM THAT HAVE YET TO ARRIVE IN CUSTOMERS HANDS.

WE CANNOT BE HELD RESPONSIBLE OR LIABLE AND WILL NOT REFUND ANY TRANSCTIONS DUE TO LOST

Molly Beauty Supply, will not be responsible or liable to lost, damaged or stolen package both local and international.

Due to Health Policies, we do not accept return of any hair or beauty products.  ALL RETURNED PRODUCTS FOR EXCHANGES OR REFUNDS ARE TRASHED TO PROTECT THE HEALTH OF ALL OUR CUSTOMERS WORLDWIDE

We advice all customers to be CERTAIN  of their orders or products before purchase.

Customer Service Telephone: 760-348-8941     *** WE PREFARE EMAILS ONLY BECAUSE WE ARE TOO BUSY TO ANSWER PHONE CALLS DURING BUSINESS HOURS***

We Prefer sending us  Email Communications For Faster Response To All Inquiries.

When you leave us a message please indicate you are calling for mollybeautysupply.com website

 

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